Shipping policy
At irisbeddings, we are committed to delivering your order as quickly and efficiently as possible. Please review the following shipping information before placing your order.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed before 4:00 PM CT (Monday–Friday) will be processed on the same business day whenever possible.
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Orders placed after 4:00 PM CT will be processed on the next business day.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We Currently Ship To
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Continental United States (48 contiguous states)
We Do Not Ship To
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Alaska
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Hawaii
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Puerto Rico
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U.S. Virgin Islands
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Guam
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American Samoa
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Northern Mariana Islands
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Minor Outlying Islands
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APO/FPO/DPO military addresses
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Any other U.S. territories or offshore islands
Orders placed for unsupported destinations may be canceled and refunded.
Shipping Fees
| Order Value | Shipping Fee |
|---|---|
| $0.01 – $64.99 | $6.99 |
| $65.00 and above | Free Shipping |
Free Shipping Eligibility
Free shipping is available only within the continental United States and does not apply to Alaska, Hawaii, Puerto Rico, military addresses, or U.S. offshore territories.
Estimated Delivery Time
| Destination | Processing Time | Shipping Time | Estimated Delivery Time |
|---|---|---|---|
| Continental United States | 1–3 Business Days | 5–10 Business Days | 6–13 Business Days |
Estimated delivery time includes both order processing and transit time.
Please note that delivery times may be extended due to circumstances beyond our control, including but not limited to:
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Customs inspections
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Severe weather conditions
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Public holidays
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Peak shipping seasons
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Flight delays
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Carrier operational delays
Shipping Origin
Orders are shipped from our international warehouse network and fulfillment facilities. Shipping carriers are selected based on destination, inventory availability, and delivery efficiency.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
You may track your shipment at:
https://www.17track.net/en
Please allow 24–72 hours for tracking information to become available after shipment.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Please carefully verify your shipping address before submitting your order. irisbeddings is not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect, incomplete, or undeliverable addresses provided by the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Factory Address:Unit 1, Floors 1–4, Building 9, No. 50 Huxian South Road, Zhihe Subdistrict, Pengzhou City, Chengdu City, Sichuan Province
International warehouse address:4531 Ayers St, Suite 113 Corpus Christi, TX 78415
Email:service@irisbeddings.com
Phone:(626) 632-2963
Hours:Monday–Friday,9AM–5PM CT