Privacy policy

Last Updated: June 10, 2026

At irisbeddings, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information

  • IP address

  • Device and browser information

  • Order history

  • Customer service communications

Payment information is processed securely through our payment service providers. We do not store complete payment card information on our servers.

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Respond to inquiries and requests

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic and usage

  • Improve website functionality

  • Support marketing and advertising activities

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

We may work with trusted third-party service providers to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics providers

  • Marketing and advertising platforms

These service providers only receive information necessary to perform their services and are required to protect your information.

Sharing of Information

We do not sell your personal information.

We may share your information only when necessary to:

  • Process payments

  • Deliver orders

  • Provide customer support

  • Comply with legal requirements

  • Protect our rights, customers, or business operations

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect your information, no method of internet transmission or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Provide customer support

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to certain processing activities

  • Request a copy of your personal information

To exercise these rights, please contact us using the information below.

Marketing Communications

If you subscribe to our emails, you may receive updates about products, services, and company news.

You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails or by contacting us directly.

Transactional communications related to your orders may still be sent when necessary.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Factory Address:Unit 1, Floors 1–4, Building 9, No. 50 Huxian South Road, Zhihe Subdistrict, Pengzhou City, Chengdu City, Sichuan Province

International warehouse address：4531 Ayers St, Suite 113 Corpus Christi, TX 78415

Email:service@irisbeddings.com

Phone:(626) 632-2963

Hours:Monday–Friday,9AM–5PM CT